What is included with a private chauffeur?

What does the price of a transfer include?

Our main transfers are at a fixed price including VAT, per vehicle and the same in both directions: Orly, Charles de Gaulle and Le Bourget to Paris, Charles de Gaulle – Orly, Paris – Disneyland Paris, and Nice Airport to Nice or Monaco. This price is given to you before you book. It depends neither on traffic nor on the time of day: no meter, and no night or weekend surcharge. For example, between Charles de Gaulle and Paris: €119 by sedan, €219 by prestige sedan and €149 by 7-seat van. All our prices are brought together on our Prices page.

This price includes:

• The name-board welcome: your chauffeur waits for you at the arrivals exit with a sign bearing your name. It is included in all our prices, without exception.
• Flight tracking: your chauffeur adjusts the pick-up time to your actual landing time, whether you land early or late.
• Waiting time at the airport: 60 minutes included, counted from the actual landing time. For a long-haul flight, your chauffeur works to the usual exit time at your terminal: a delayed flight or a queue at passport control costs you nothing.
• Waiting time at a station, a hotel or any address: 15 minutes included; beyond that, please contact us.
• Arriving early: your chauffeur is there 15 minutes before the scheduled time.
• The chauffeur: bilingual in French and English, in a suit, at the wheel of a recent vehicle.
• Service on board: a bottle of water and phone chargers.
• Discretion: a non-disclosure agreement is signed on request.

What does an hourly chauffeur service include?

When you keep the same chauffeur for a series of meetings, an evening or a whole day, the price is calculated by the hour, with a 3-hour minimum: €95 per hour by sedan, €165 by prestige sedan and €135 by 7-seat van. This hourly rate covers:

• The road: fuel, tolls and short-stay parking.
• Mileage: 40 km per hour booked; beyond that, on quotation.
• Waiting: your chauffeur waits during your meetings, within the hours booked.
• Unsocial hours: no night, weekend or public holiday surcharge.

If the day runs over, each additional hour is charged at the vehicle's hourly rate, and any hour started is charged in full. Beyond 12 hours, an hourly chauffeur is priced on quotation. Full details are on our hourly chauffeur page.

What is included, on quotation or not offered?

Here is a summary of our services, as it applies in November 2026.

Services included, available on quotation or not offered

Service	Status	Details
Welcome with a sign bearing your name	Included	In all our prices
Flight tracking	Included	Flight number to be given when booking
Waiting at the airport	Included	60 minutes, from the actual landing time
Waiting at a station, a hotel or any address	Included	15 minutes; beyond that, please contact us
Chauffeur on site 15 minutes early	Included	For every pick-up
Night and weekend journeys	Included	No surcharge
Bilingual chauffeur (French and English), in a suit	Included	Recent vehicle
Bottle of water and chargers	Included	Service on board
Non-disclosure agreement	On request	Discretion in all cases
Small pet	Accepted	In its cage or closed carrier, to be mentioned in advance; guide and assistance dogs always accepted
Meet & Greet VIP	On quotation	In addition to the name-board welcome
Routes without a fixed price	On quotation	Train stations, Beauvais, Cannes, ski resorts, long distance
Electric range, 8-seat van, minibus, coach, prestige SUV, ultra-luxury sedan	On quotation	Fixed price confirmed before booking
Waiting beyond 60 minutes	To be discussed with us	Contact us
Changes to a booking	To be discussed with us	Contact us
Payment on board	Not offered	Online payment before the journey
Chauffeur speaking a language other than French and English	Not offered	Bilingual chauffeurs (French and English)

What is available on quotation?

Three types of service. First, routes that do not yet have a fixed price: Paris train stations, Beauvais Airport, Cannes, Saint-Tropez, ski resorts, long distance in France and Europe. Next, for transfers, certain vehicles: the electric range, the 8-seat van, the minibus, the coach for up to 54 passengers, the prestige SUV and the ultra-luxury sedan.

Finally, the Meet & Greet VIP, personal assistance throughout your journey through the airport or station. It does not replace the name-board welcome, which is already included: it goes further. In every case, you receive a fixed price including VAT before you book, then an online payment link. To get one, request a quote or message us on WhatsApp.

What do we not offer?

It is better to know before you book:

• Payment on board: everything is paid online before the journey, by bank card, Apple Pay or Google Pay, via Stripe. No payment is requested in the vehicle.
• Other languages: our chauffeurs speak French and English. We do not offer chauffeurs who speak any other language.
• Pets outside their cage: only small pets travel, in their cage or closed carrier. Guide and assistance dogs are the exception and are always accepted.
• Metered fares: our prices vary neither with traffic nor with demand at the time.

What about tips, extended waiting or a change of plan?

A tip is neither included in the price nor compulsory: it is entirely up to you, as explained in our guide to tipping a private chauffeur. If you expect to leave the airport more than 60 minutes after landing, or if you need to change your booking, contact us: we will work out the next steps with you. Every flight situation, from a delay to a cancellation, is covered in our article flight delayed: what your chauffeur does.

How do you pay and cancel?

For a fixed-price route, you book and pay directly on our online booking page; for a route on quotation, you receive a secure payment link. If your plans change, cancellation works as follows:

• More than 24 hours before pick-up: 100% refund.
• Between 24 hours and 6 hours before: 50% refund.
• Less than 6 hours before, or no-show: no refund.

Cancel by email or on WhatsApp: the time your message is received is what counts, and the refund is made to the payment method used.

If your flight is cancelled and you let us know as soon as you find out (from the airport, by WhatsApp or phone), the transfer is refunded in full, whatever the notice. Without a message from you, the cancellation scale applies. For any special situation, write to us: every case is considered with understanding.

What does a private chauffeur offer compared with a taxi?

A Paris taxi does not need to be booked. At Charles de Gaulle, taxis pick up their passengers at the “Taxi” ranks outside each terminal, at the regulated flat rate of €56 to the Right Bank or €65 to the Left Bank in November 2026; these fares may change. That is less than our sedan. According to Paris Aéroport, a private hire vehicle must be booked before you arrive and waits in dedicated areas near the exits of the arrivals halls.

What is included with a private chauffeur booked in advance makes the difference: the welcome in the arrivals hall, flight tracking, waiting time included, a vehicle chosen in advance to suit your luggage and a fixed price including VAT known before you set off. For a detailed comparison, read our guide private driver vs taxi in Paris.

Frequently asked questions

Related articles

• Travelling with a private chauffeur

  Which vehicle to choose for your group and your luggage?

  For up to 3 passengers, a sedan is enough: €119 between Charles de Gaulle and Paris.

  Checked in November 2026
• Travelling with a private chauffeur

  What happens if my flight is delayed? What your chauffeur does

  Your chauffeur tracks your flight and adjusts the pick-up time to your actual landing time.

  Checked in November 2026
• Travelling with a private chauffeur

  How much does a private driver cost in Paris in 2026?

  At Aura Chauffeur, an Orly – Paris transfer costs €95 in a sedan and a Charles de Gaulle – Paris transfer €119, at a fixed price including VAT given before you book.

  Checked in November 2026

Book a private chauffeur online · Paris chauffeur prices

Sources

• How to take a taxi at Paris-CDG? (Paris Aéroport, Groupe ADP)
• How to take a private hire vehicle at Paris-CDG? (Paris Aéroport, Groupe ADP)
• Taxis: 2026 fares and airport flat rates (Entreprendre.Service-Public.fr, 16 January 2026)
• Order of 24 December 2025 on taxi fares for 2026 (Légifrance)

Prices and timetables of other means of transport may change: check the official websites before you travel.